Privacy Policy

Stowe Physical Therapy and Pilates, PLLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website at https://www.stoweptp.com/ (the “Site”), contact us, schedule services, or otherwise interact with us.

By using the Site or providing information to us, you agree to this Privacy Policy.

Information We Collect

We may collect the following categories of information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Appointment and Service Information: Appointment requests, scheduling details, and communications related to your care coordination.
  • Payment and Billing Information: Limited information needed to process payments and manage billing (payment processing may be handled by third-party vendors).
  • Website and Device Information: IP address, browser type, device identifiers, pages viewed, links clicked, and other usage data collected through cookies or similar technologies.
  • Communications: Information you provide when you email, call, submit website forms, or otherwise communicate with us.

We do not knowingly collect personal information from children under 13 through the Site.

How Information Is Used

We may use the information we collect to:

  • Provide and manage services, including scheduling and care coordination
  • Respond to inquiries and communicate with you about appointments, administrative matters, and billing
  • Process payments and maintain internal records
  • Improve the Site, services, and user experience
  • Maintain the security and integrity of our systems
  • Comply with applicable laws, regulations, and lawful requests

Text Messaging & Mobile Data Compliance

We may send text messages for care coordination only, including appointment reminders and administrative or billing-related messages.

Opt-In

You may opt in to receive text messages by selecting a checkbox on our website forms where text messaging consent is requested.
Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

“Reply STOP to opt out. Reply HELP for help.”

Message Frequency

“Message frequency may vary.”

Required Compliance Statement

“All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.”

Information Sharing

We do not sell or rent your personal information.

We may share information only as described below:

  • Service Providers: We may share information with trusted vendors that help us operate our business (such as website hosting, scheduling, payment processing, analytics, or communication tools). These vendors are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.
  • Legal and Compliance: We may disclose information if required to do so by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect rights, safety, and security.
  • Business Operations: If we are involved in a business transaction (such as a merger, acquisition, or asset sale), information may be transferred as part of that transaction subject to appropriate safeguards.

Mobile information will not be shared with third parties for marketing purposes.

Your Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to certain personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information, subject to legal and operational exceptions
  • Ask questions about how your information is handled

To submit a request, contact us using the information in the Contact Information section below.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Terms & Conditions of Use

These Terms & Conditions (“Terms”) govern your use of the Site and any related online services provided by Stowe Physical Therapy and Pilates, PLLC. By accessing or using the Site, you agree to these Terms.

The Site is provided for general informational purposes and to support administrative functions such as contacting us or requesting appointments. The Site is not intended for medical emergencies. If you have an emergency, call 911 or go to the nearest emergency room.

Use Restrictions

You agree not to:

  • Use the Site in violation of any applicable law or regulation
  • Attempt to gain unauthorized access to the Site, servers, or systems
  • Introduce malware, viruses, or other harmful code
  • Interfere with the Site’s operation, security, or availability
  • Use the Site to transmit false, misleading, or unlawful information
  • Copy, scrape, or harvest data from the Site without our written permission

Intellectual Property

All content on the Site, including text, graphics, logos, designs, images, and other materials, is owned by or licensed to Stowe Physical Therapy and Pilates, PLLC and is protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial use only. Any other use requires our prior written permission.

Third-Party Links

The Site may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices, or terms of those third-party websites. Your use of third-party websites is subject to their own policies and terms.

Termination

We may suspend or terminate access to the Site at any time, without notice, if we believe you have violated these Terms or if necessary to protect the Site, users, or our operations.

Governing Law

These Terms and any disputes arising out of or related to the Site, these Terms, or this Privacy Policy will be governed by the laws of the State of Vermont, without regard to conflict of law principles.

Changes to Terms

We may update these Terms and this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted means you accept the updated Terms.

Contact Information

If you have questions about this Privacy Policy or these Terms, or if you would like to make a privacy-related request, contact:

Stowe Physical Therapy and Pilates, PLLC
Email: Kat@stoweptp.com
Phone: 802.279.7767
Address: 5217 Stagecoach Rd, Morristown, VT 05661, United States

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